Privacy Policy
Effective Date: 09/21/2026
At Therapy With Manon, your privacy is important to us. We understand that reaching out for therapy and sharing personal information requires trust. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact our practice, or use our services. By visiting and using the website, you accept and agree to be bound by this privacy policy. Use of the website after changes have been made to the Privacy Policy constitutes your agreement of changes and updates. You agree to not access this website if you do not wish to be bound by these changes.
Information We Collect
Depending on how you interact with our website and practice, we may collect information such as: Your name and contact information, including your email address and phone number. Information you provide when requesting a consultation or contacting us through our website. Information you voluntarily include in forms, emails, or other communications. Information related to your therapy services, which may constitute protected health information (PHI) under applicable law. Technical information about your use of our website, such as your IP address, browser type, device information, and pages visited. Please avoid submitting sensitive or confidential health information through general website contact forms or email unless specifically instructed to do so. These methods may not provide the same level of privacy as our secure patient communication systems.
How We Use Your Information
We may use information we collect to: Respond to inquiries and consultation requests. Provide, coordinate, and manage therapy services. Communicate with you regarding appointments and services. Maintain appropriate business and clinical records. Process payments and insurance claims, when applicable. Operate, maintain, and improve our website. Comply with applicable legal, regulatory, and professional obligations.
Protected Health Information
Information created or received in connection with your therapy services may be protected health information under the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws. Our use and disclosure of protected health information is governed by our Hipaa Notice, which provides additional information about your privacy rights and how your health information may be used or disclosed.
Information Sharing and Disclosure
We do not sell your personal information. We may disclose information when necessary to provide our services, operate our practice, comply with legal requirements, or as otherwise permitted or required by applicable law. For example, information may be shared with service providers who assist us with functions such as scheduling, electronic health records, billing, payment processing, website hosting, or other practice operations. When applicable, appropriate safeguards and agreements are used to protect information. Website Analytics and Cookies Our website may use cookies or similar technologies to understand how visitors use our website and to improve its functionality. We may use third-party analytics services to collect information about website traffic and usage. These services may collect information such as your IP address, browser type, device information, and pages visited. You can generally adjust your browser settings to refuse or limit cookies. Some website features may not function properly if cookies are disabled. Third-Party Links Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Email and Electronic Communications
If you contact us by email or through our website, please be aware that ordinary email and website forms may not be completely secure. Please do not use standard email or website contact forms to send highly sensitive information, including detailed information about your mental health or treatment, unless we have specifically instructed you to do so. For confidential communications regarding your care, please use the secure communication methods provided by our practice.
Data Security
We take reasonable administrative, technical, and physical measures to protect information in our possession. However, no website, electronic communication system, or method of transmitting information over the internet can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information or protected health information. For information about your rights regarding protected health information, please review our Hipaa Notice page.
Analytics
When you visit our website, our website hosting provider or other service providers may automatically collect certain technical information about your visit, known as Log Data. Log Data may include information such as: Your Internet Protocol (IP) address. Browser type and version. Device type and operating system. The date and time of your visit. The pages or content you access. The website or webpage that referred you to our website. Information about how you interact with our website. Error reports and diagnostic information. We may use Log Data to operate, maintain, secure, and improve our website; monitor website performance; identify and address technical problems; detect and prevent fraud, abuse, or unauthorized activity; and comply with applicable legal requirements. Log Data generally does not include information intentionally submitted through our patient forms or other healthcare services. However, depending on the technologies and services used to operate our website, some technical information may be capable of being associated with information you provide to us. Because Therapy With Manon is a healthcare provider, we take reasonable steps to avoid collecting or disclosing protected health information (PHI) through website analytics, logging, or tracking technologies except as permitted by applicable law. We do not intentionally use Log Data to identify the mental health or healthcare services an individual is seeking. Log Data may be retained for a period of time determined by our website hosting, security, and technology providers, or as reasonably necessary for the purposes described above and as required by applicable law. Where a third-party service provider collects or processes Log Data on our behalf, its handling of that information may also be governed by its own privacy policy and applicable contractual and legal requirements.
Cookies, Web Beacons, and Pixels
Our website may use cookies, web beacons, pixels, tags, scripts, and similar technologies (collectively, “Tracking Technologies”) to operate our website, understand how visitors interact with our website, improve our services, maintain website security, and support certain website functionality. Cookies are small text files placed on your device when you visit a website. Cookies may allow us to recognize your browser, remember certain preferences, understand how visitors navigate our website, and improve website functionality. Some cookies are necessary for the website to function, while others may be used for analytics, preferences, security, or other purposes. Web beacons and pixels are small pieces of code or electronic images that may be included on webpages, emails, or other electronic communications. They can help us or our service providers determine whether a webpage or email has been viewed, measure website or email activity, understand how users interact with our content, and evaluate the effectiveness of certain communications. For example, a pixel may allow us to understand whether an email was opened or whether a visitor interacted with a particular webpage. Some Tracking Technologies may be provided by third parties that help us operate, secure, analyze, or improve our website. Depending on the services we use, these providers may collect information such as your IP address, browser type, device information, pages visited, approximate location, referral information, and information about how you interact with our website. Third-party providers may use cookies, pixels, or similar technologies in accordance with their own privacy policies and applicable law.
Health Information and Tracking Technologies
Because Therapy With Manon is a healthcare provider, we take additional precautions when using Tracking Technologies. We do not intentionally use cookies, web beacons, pixels, or similar technologies to collect or disclose protected health information (“PHI”) or information about an individual's mental health, diagnosis, treatment, or healthcare services except as permitted by applicable law. We take reasonable steps to configure Tracking Technologies in a manner that minimizes the collection or disclosure of sensitive information. We do not sell your PHI to third parties or use PHI for targeted advertising without the authorization or other legal basis required by applicable law. You may be able to control or disable cookies and certain other Tracking Technologies through your browser settings or through privacy preference tools available on our website. Please be aware that disabling certain technologies may affect the functionality of our website. Where required by applicable law, we will provide appropriate choices regarding certain non-essential Tracking Technologies and honor applicable privacy preference signals. For additional information about how we collect, use, and protect information, please review this Privacy Policy and our Hipaa Notice.
Comments and Social Media
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. When you leave a comment, your name, email address and website/organization name is not shared with a third party and may be used to communicate with you.Social media accounts and sharing options are available on this website. Social media sites (Facebook, Twitter, YouTube, Pinterest, and others) can track your personal information. Should you choose to interact with us on social media, please note that you will be voluntarily disclosing that personal information. This information is no longer private. It becomes public information and can be collected and used by others. We have no control over and take no responsibility for the use, storage or dissemination of such publicly-disclosed personal information by you. Any such interactions via comments and social media with us do not subject us to any kind of liability related to misuse of your information by others.
Children's Privacy
Our website is not intended to knowingly collect personal information from children through general website forms. Information on this site is for people over the age of 18, and not for children, or those under age 13. If you believe a child has provided personal information through our website without appropriate consent, please contact us.
Third-Party Links
Our website may contain links to third-party websites, services, or applications that are not owned or controlled by us. These links may include, for example, social media platforms, payment providers, advertising partners, service providers, or other external websites. Please be aware that when you click on a third-party link, you may be leaving our website. Any information you provide to a third party, or information collected by that third party through cookies, tracking technologies, or other means, is subject to that third party's own privacy policy and terms of use. We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit before providing them with personal information. The inclusion of a third-party link on our website does not necessarily mean that we endorse or have reviewed the third party's privacy practices. If you have questions about how a third party handles your personal information, please contact that third party directly.
Disclosure of Information to Third Parties
We may disclose certain personal information to third parties when reasonably necessary to operate, maintain, improve, and provide our website, products, and services. These third parties may include: Service providers and contractors: We may share information with companies and individuals that provide services on our behalf, such as website hosting, information technology, customer support, data storage, payment processing, analytics, and other business services. Email and communications providers: We may provide your name, email address, and other information necessary to our email service providers so that they can send transactional emails, newsletters, updates, or other communications on our behalf. Search engine optimization (SEO), marketing, and analytics providers: We may share certain information with third-party providers that assist us with website analytics, search engine optimization, marketing, advertising, and measuring the effectiveness of our website and communications. The information shared will be limited to what is reasonably necessary for these purposes. Business partners and professional advisers: We may disclose information to consultants, accountants, attorneys, auditors, and other professional advisers when reasonably necessary to provide their services to us. Legal and regulatory purposes: We may disclose information when required by law, regulation, legal process, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, property, safety, users, or others. Business transactions: If we are involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law. We do not authorize our service providers to use your personal information for purposes unrelated to the services they provide to us, except as otherwise permitted by law or disclosed to you. Where appropriate, we require third-party service providers to maintain reasonable safeguards for personal information and to process such information only as necessary to perform services for us.
Email Communications and Opt-Out
We may use your email address to send you information about our products, services, website, promotions, newsletters, updates, or other communications that may be of interest to you. Your Right to Opt Out. If you receive commercial email communications from us, you may opt out of receiving future promotional or marketing emails at any time by: Clicking the “Unsubscribe” or similar link included in our marketing emails; or Contacting us using the contact information provided in this Privacy Policy and requesting to be removed from our marketing email list. We will process unsubscribe requests within the time period required by applicable law. After you opt out of marketing communications, we may continue to send you certain non-promotional communications that are necessary to provide services you have requested, such as transaction confirmations, account-related notices, security notifications, or other service-related communications.
CAN-SPAM Act
We comply with applicable requirements of the CAN-SPAM Act regarding commercial email communications. Among other requirements, our commercial emails will not use materially misleading header information or deceptive subject lines and will identify the nature of the communication as required by applicable law. Commercial emails will also include an appropriate mechanism for opting out of future marketing communications. We will not sell or transfer your email address to another party for that party's own email marketing purposes without your consent, except as otherwise permitted by applicable law. Please note that opting out of marketing emails does not necessarily remove your information from our business records or prevent us from sending you communications that are not commercial solicitations.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable laws. The updated policy will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Therapy With Manon
424-337-0696